Terms of Service

Please read these Terms of Service ("Terms") carefully before accessing or using the services provided by F10 ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

1. Services 1.1 F10 provides technology strategy consulting and custom software development services (collectively, the "Services") to clients. 1.2 We reserve the right to modify, suspend, or discontinue the Services at any time without prior notice.

2. Client Responsibilities 2.1 Clients are responsible for providing accurate and complete information necessary for us to perform the Services. 2.2 Clients agree to cooperate with us and provide timely responses, approvals, and feedback required for the successful delivery of the Services. 2.3 Clients are responsible for obtaining all necessary permissions and licenses for any third-party materials or intellectual property used in connection with the Services.

3. Intellectual Property 3.1 All intellectual property rights in the deliverables created by F10 as part of the Services shall be owned by the Client upon full payment of the agreed-upon fees. 3.2 F10 retains ownership of all pre-existing intellectual property and any general knowledge, skills, tools, and techniques used in the performance of the Services.

4. Confidentiality 4.1 Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the Services. 4.2 Confidential information shall not include information that is publicly available, independently developed, or rightfully obtained from third parties.

5. Fees and Payment 5.1 Clients agree to pay the fees for the Services as agreed upon in the applicable Statement of Work or invoice. 5.2 Payment terms and methods shall be specified in the relevant Statement of Work or invoice. 5.3 Late payments may be subject to interest charges and/or suspension of the Services.

6. Warranties and Disclaimers 6.1 F10 warrants that the Services will be performed in a professional and workmanlike manner consistent with industry standards. 6.2 Except as expressly stated herein, F10 disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

7. Limitation of Liability 7.1 In no event shall F10 be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the Services. 7.2 F10's total liability under these Terms shall not exceed the total amount paid by the Client for the Services in the preceding twelve (12) months.

8. Termination 8.1 Either party may terminate the Services upon written notice if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days of receipt of written notice. 8.2 Upon termination, the Client shall pay F10 for all Services performed up to the date of termination.

9. Governing Law and Dispute Resolution 9.1 These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. 9.2 Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations or, if unsuccessful, through binding arbitration in accordance with the rules of [Arbitration Association].

10. Entire Agreement 10.1 These Terms constitute the entire agreement between the parties and supersede all prior or contemporaneous communications and proposals, whether oral or written, relating to the Services.

By engaging F10 for the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: 5/5/2024